Shipping policy
Shipping Policy
Thank you for shopping with us. This Shipping Policy outlines how we handle order processing, shipping, and delivery.
1. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with tracking information.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary depending on your location and the shipping method selected. Estimated delivery times are:
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Standard Shipping: 5–10 business days
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Expedited Shipping: 2–5 business days
Please note that delivery delays can occasionally occur due to unforeseen circumstances.
3. Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email once your order has shipped, including your tracking number(s). Tracking information will be active within 24 hours.
4. Shipping Locations
We currently ship within the United States and select international locations. If your country is not available at checkout, please contact us for assistance.
5. Customs, Duties, and Taxes
For international orders, customs fees, duties, and taxes may apply and are the responsibility of the customer. These charges are not included in the shipping cost.
6. Address Accuracy
Please ensure that your shipping address is complete and accurate at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
7. Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us immediately so we can assist you. We recommend keeping all packaging materials and damaged goods for review.
8. Contact Us
If you have any questions about your order or shipping, please contact us:
Email: spherelegacyinfo@gmail.com
Phone: +1 301-537-2366
Address: 4909 Ayers Place Southeast, Apt 103, Washington, DC 20019, United States
We appreciate your business and strive to ensure your order reaches you as quickly and safely as possible.